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Lion Den Moodle Help	SCC Moodle Help	SCC Help Desk

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Need help using SCC Moodle?

SCC's Moodle Help Page

Visit the SCC Moodle Help Page for MOST Moodle issues & help

SCC's Moodle FAQs

• What is my user id and password?
• What browser should I use with Moodle?
• I can't see my course listed in the "Courses Available to You Block."
• How do I get back to the course home page?
• Where have all the weeks/topics gone?
• Why aren't I getting any e-mails and others are?
• Wow, I am inundated with e-mails, please make them stop!
• How do I check my grades?
• What is a profile and how do I change it?
• I want to add my picture; what size should it be and what file type should I use?
• I don't want to put my picture in my profile; can I use an avatar?
• Can I change my e-mail address in my profile?
• Can I change my name in my profile?

Lion Den Moodle Help

Help logging in to SCC Moodle

• Can't find Moodle?
• What's my login ID and password for Moodle?
• I don't have a computer! How do I do my Moodle stuff?
• It's not convenient to come to campus to work on Moodle!

Odd behaviors

• Moodle is acting funny!
• Navigation blocked to other websites? (lionden.com, stchas.edu)
• Some of my answers were not accepted

Using Moodle Resources

• I don't have a computer! How do I do my Moodle stuff?
• It's not convenient to come to campus to work on Moodle!
• Having trouble opening or viewing Previews
• Sending and receiving course emails & messages
• What is the Student Café and how do I use it?

Online test issues

• Click here for a brief video that explores the Moodle Grade Book!
• Gradebook reports F for the course but my average is much higher
• How do I estimate my current grade?
• What is Pts to A in the gradebook?
• What is % New Lrng? Why is it negative?
• What is the Section grade? Why is the percentage low?
• Why did my grade change in the gradebook?
• Some of my answers were not accepted
• I have a question/concern about a graded test item
• My clicker points are missing
• My clicker points are not included in the course total

Watching Previews

Click here for more Moodle help! You can also use the Help link at the top of any Moodle screen or contact the SCC Help Desk